Cost-effectiveness of Acupuncture in an Employee Population: A Retrospective Analysis
Borah et al. · Complementary Therapies in Medicine · 2017
Evidence Level
MODERATEOBJECTIVE
Determine whether acupuncture is cost-effective as an adjunct to usual care for employees with pain symptoms
WHO
466 Mayo Clinic employees who received acupuncture vs 466 matched controls
DURATION
Analysis from 1 year before to 14 months after treatment
POINTS
Not specified — analysis focused on total healthcare costs
🔬 Study Design
Acupuncture + Usual Care
n=466
Acupuncture as an adjunct to conventional treatment
Matched Control
n=466
Usual care only, without acupuncture
📊 Results in numbers
Difference in monthly medical costs
Pre-treatment medical costs (acupuncture)
Pre-treatment medical costs (control)
Patients with pain-related diagnoses
Percentage highlights
📊 Outcome Comparison
Monthly medical costs (1 year after vs before)
This study examined whether acupuncture could reduce healthcare costs in employees with pain, but found no significant savings. The results suggest that, although acupuncture may be clinically beneficial, it may not produce an immediate reduction in total healthcare costs.
Article summary
Plain-language narrative summary
This retrospective study conducted at the Mayo Clinic investigated the cost-effectiveness of acupuncture as adjunct treatment for employees and their dependents presenting with pain symptoms. The research used data from January 2009 through June 2013, analyzing 466 patients who received acupuncture compared with 466 propensity-score-matched controls who did not receive the treatment. The primary objective was to determine whether acupuncture could generate savings in total healthcare costs by reducing the need for other medical care. The methodology employed a difference-in-differences analysis, comparing healthcare costs from 1 year before treatment with up to 14 months after acupuncture initiation.
Investigators used health insurance data and electronic medical records, including all medical and pharmaceutical costs. To make the groups comparable, an index date was established based on medical visits with diagnoses that would indicate acupuncture, such as headaches, back pain, joint pain, and anxiety-related conditions. The results demonstrated no cost savings associated with acupuncture treatment. In fact, monthly medical costs were consistently higher in the acupuncture group both before and after treatment.
The acupuncture group had medical costs roughly $500 higher per month in the year before treatment and more than $1,000 higher in the year afterward. When comparing pre- and post-treatment periods, monthly medical costs increased by $44 for acupuncture patients, while they decreased by $582 for controls. Subgroup analyses focused on patients who completed at least 6 treatments within 2 months, considered "better responders." Even this group showed no significant cost savings compared with controls. Approximately one quarter of patients were treated for back pain and another quarter for joint or limb pain.
Fewer than 8% received treatment for conditions not related to pain. The clinical implications of this study are complex. Although no cost savings were demonstrated, this does not necessarily invalidate the clinical benefits of acupuncture. The study has several important limitations that may have prevented detection of economic benefits.
Because it was retrospective, it was not possible to fully control for the factors that influenced the indication of acupuncture for some patients and not others. The heterogeneity of conditions treated may also have diluted potential positive effects that would be more apparent in studies focused on specific conditions. Another relevant factor is that not all patients completed the full course of treatments, which may have reduced overall effectiveness. The study reflects real-world conditions, in which factors such as work schedules and limited provider availability can affect treatment adherence.
In addition, acupuncture was delivered as an isolated treatment, unlike traditional Chinese practice, which typically includes nutritional counseling, exercise recommendations, and herbal treatments. Methodological limitations include the relatively small sample size given the high variability in healthcare costs, the presence of outliers in the data, and the fact that propensity scores can adjust only for measurable differences. The study population was predominantly White and female at a Midwestern academic medical center, which may limit generalization of the findings to other populations.
Strengths
- 1Large sample of employees with complete insurance data
- 2Use of propensity score matching to control for confounders
- 3Real-world analysis reflecting current clinical practice
- 4Extended follow-up of up to 14 months
Limitations
- 1Retrospective design limits control of variables
- 2Heterogeneity of conditions treated
- 3Acupuncture delivered as an isolated, non-integrated treatment
- 4Homogeneous population limits generalization
Expert Commentary
Dr. Marcus Yu Bin Pai
MD, PhD · Pain Medicine · Physical Medicine and Rehabilitation · Medical Acupuncture
▸ Clinical Relevance
The question of cost-effectiveness is unavoidable in any pain service that wants to sustain an acupuncture program over the long term — whether within a corporate health plan or in the public system. This work, conducted with real-world data from the Mayo Clinic in an employee population with up to 14 months of follow-up, provides a concrete reference point for that conversation. The central finding — no reduction in total healthcare costs — does not surprise anyone who works with chronic pain: patients who seek acupuncture typically already carry a history of greater resource utilization, as confirmed by the pre-treatment cost difference between groups. For the clinical administrator, this reinforces that the rationale for acupuncture in corporate programs must rest primarily on functional outcomes and quality of life, not on immediate cash savings. The population studied — 92% with pain-related diagnoses, predominantly low back and joint pain — corresponds exactly to the profile we refer for acupuncture as an adjunct in musculoskeletal rehabilitation protocols.
▸ Notable Findings
The most revealing data point in the study is not the primary outcome but the pre-treatment cost profile: the acupuncture group already had monthly medical costs of $2,703 before initiating any treatment, versus $2,193 in the control group. This exposes an inherent indication bias in the real world — acupuncture tends to be prescribed for patients with more complex, refractory conditions or higher system utilization. Even with propensity score matching, this background heterogeneity is difficult to fully neutralize. Another point worth noting is the subgroup analysis of so-called "better responders" — patients with at least six sessions within two months — who likewise demonstrated no economic advantage. This suggests that treatment volume alone is not the principal modulator of cost, and that the underlying condition profile weighs more heavily than intervention dose in the economic equation.
▸ From My Experience
In my pain clinic practice, I learned long ago to separate the clinical conversation from the administrative one. When we present acupuncture to corporate health managers, the economic argument rarely holds up in the short term — and this study illustrates exactly why. The patient who arrives for acupuncture has typically already been through orthopedics, rheumatology, and physical therapy, and is on escalating analgesic regimens; they do not generate immediate savings, they generate functional offloading and return to work. I usually see perceptible clinical response starting at the third or fourth session in low back and cervicobrachial pain, with functional stabilization around eight to twelve sessions. I systematically combine treatment with a supervised exercise program and, when necessary, with pain modulators. Patients with high psychosocial burden or central sensitization syndrome respond more unpredictably and require a more structured multimodal approach before any expectation of measurable economic gain.
Full original article
Read the full scientific study
Complementary Therapies in Medicine · 2017
DOI: 10.1016/j.ctim.2017.01.002
Access original articleScientific Review

Marcus Yu Bin Pai, MD, PhD
CRM-SP: 158074 | RQE: 65523 · 65524 · 655241
PhD in Health Sciences, University of São Paulo. Board-certified in Pain Medicine, Physical Medicine and Rehabilitation, and Medical Acupuncture. Scientific review and curation of every entry in this library.
Learn more about the author →Medical disclaimer: This content is for educational purposes only and does not replace consultation, diagnosis, or treatment by a qualified professional. Some information may be assisted by artificial intelligence and is subject to inaccuracies. Always consult a physician.
Content reviewed by the medical team at CEIMEC — Integrated Centre for Chinese Medicine Studies, a reference in Medical Acupuncture for over 30 years.
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